1. Order Confirmation
- All orders are subject to acceptance and availability. A confirmation email will be sent to you once the order has been successfully placed.
2. Pricing and Payment
- All prices are listed in Philippine Pesos and are inclusive of VAT unless otherwise stated. Payment must be made in full before the dispatch of goods.
3. Shipping and Delivery
- Estimated delivery times are provided at the time of order. While we strive to meet these estimates, we cannot guarantee delivery times. Delays may occur due to factors outside our control.
4. International Deliveries
- For all confirmed orders shipped outside the Philippines, the buyer will be solely responsible for the payment of customs duties and taxes in their respective country. In the event that the item is shipped and the buyer fails or refuses to pay for the customs duties and taxes, the buyer will not be eligible for a refund of the amount paid to the seller.
5. Returns and Refunds
- We offer a 7-day return policy on most products. Items must be returned in their original condition and packaging. Custom or personalized items are non-refundable. Shipping costs for returns are the responsibility of the buyer.
6. Warranty
- Our products come with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects only and does not cover damage caused by misuse or normal wear and tear.
7. Limitation of Liability
- Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
8. Privacy Policy
- We are committed to protecting your privacy. Personal information collected during the ordering process will be used solely for the purpose of processing your order. For more details, please refer to our Privacy Policy.
9. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.
10. Changes to Terms and Conditions
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.